Customer Support

• How reliable is SNCB customer support?
• Does SNCB have a phone helpline for emergencies or last-minute situations?
• How can I contact RailClick for SNCB?

• Is SNCB impartial?

  Yes. SNCB is a multi-operator platform, meaning it provides access to tickets from multiple European railway companies rather than promoting a single provider. This approach ensures neutrality and transparency, allowing travellers to compare schedules, fares, and conditions in one place. Fare and refund rules are always determined by each rail operator, and SNCB clearly communicates these policies to customers.

• Is SNCB legitimate?
• Is SNCB reliable?
• Is SNCB safe?
• What is the European Commission Online Dispute Resolution platform for SNCB?