Ticket changes, cancellations and refunds

• Can I change the name, passport, or ID number on my SNCB ticket?
• Will SNCB compensate me if my train is delayed?
• Do I get a refund from SNCB if my train is canceled?
• How can I cancel my SNCB ticket?
• How can I change my seat reservation with SNCB?
• How can I change my SNCB ticket?
• How long does it take to receive a refund from SNCB?
• What happens if I miss my connection due to a delay with SNCB?

• What happens if I miss my SNCB train?

  If you miss your SNCB train and your ticket does not list a departure time, you can take any other train on the same day. For more information, please refer to the article: How can I change my ticket?

• What should I do if there is a strike with SNCB?