Customer Support

• How reliable is SNCB customer support?
• Does SNCB have a phone helpline for emergencies or last-minute situations?
• How can I contact RailClick for SNCB?
• Is SNCB impartial?
• Is SNCB legitimate?
• Is SNCB reliable?

• Is SNCB safe?

  Absolutely. SNCB follows strict data-protection and payment-security standards. It uses secure SSL encryption and processes payments only through trusted providers such as Visa, Mastercard, American Express, and Apple Pay. The company’s Privacy Policy clearly states that it does not sell or share user data except where required by law — fully aligned with GDPR regulations.

• What is the European Commission Online Dispute Resolution platform for SNCB?